Pricing

Three plans, no surprises. Every plan includes the shared inbox, broadcasts, and your data — exportable any time.

Growth

For small teams to collaborate better on chats

MYR 499/ month
Subscribe

This includes:

  • 5 user accounts
  • Broadcasts and campaigns
  • Basic chatbots with assignment automation
  • Professional dashboard
  • 5 messaging channels
Most popular

Business

For scaling businesses to automate workflows

MYR 999/ month
Subscribe

This includes:

  • Unlimited users
  • Custom domain name
  • Advanced chatbots with external integrations
  • AI prompts and AI agents

Custom

For companies that seek best-in-class automation to make every customer interaction smooth

Custom
Contact us

This includes:

  • Custom-built integrations (ERP, accounting, POS)
  • Dedicated hosting
  • Unlimited users and workflows
  • Product catalog and payment gateway
  • Dedicated customer success manager
  • Custom SLAs

Compare plans

GrowthMYR 499/moBusinessMYR 999/moCustomTalk to us
💬Channels
Chat & emailWhatsApp, Messenger, Instagram, email and Telegram, all connected on every plan.+ more
CallsVoice calls over WhatsApp and VoIP, answered and logged from the same inbox as chat.usage-based — estimate your cost
WhatsApp numbersWhatsApp Business numbers connected to your workspace, each with its own inbox access rules.1Up to 3Custom
User accountsTeam members who can sign in and reply. Growth is capped at five seats.5UnlimitedUnlimited
Shared team inboxEvery channel lands in one inbox your whole team works from, with assignment and internal notes.
Custom domainSend and receive email from your own domain instead of a Veya-provided address.
📣Messaging & Campaigns
Broadcasts & campaignsOne-off bulk sends to a segment, with delivery and reply tracking per contact.
Template managementCreate, submit and sync WhatsApp message templates, including media headers.
Scheduled messages & canned responsesSchedule a message to go out later, and reuse saved replies from the composer.
Drip (sequence) marketingMulti-step follow-up sequences over days, designed and set up with you as part of a Custom package.
✨AI & Automation
Visual workflow builder (usage-based credits)Drag-and-drop automations on every plan. AI steps consume credits, so cost follows actual usage.
Basic chatbots with assignment automationReply bots that answer, tag and route conversations to the right person. Everything stays inside Veya.
Advanced chatbots with external integrationsBots that call other systems mid-conversation through the API block, webhook triggers, tables and Google Sheets sync.
Custom-built integrations (ERP, accounting, POS)We build and maintain the connector to your back-office system as part of your package.
AI prompts & AI agentsModel-driven steps that draft replies, extract data, or run an agent that decides the next action.
AI voice callsAI handles inbound and outbound phone calls end to end. Billed by usage, not a flat fee.Usage-basedUsage-based
No cold start (faster first response)Keeps your automations warm so the first reply arrives in seconds, with no spin-up delay after idle periods.Add-onAdd-on
📊CRM & Analytics
Contacts, segments & custom fieldsA record for every customer, with custom fields and saved segments for filtering and targeting.
Deals & calendarA sales pipeline with deal stages, plus a booking calendar with two-way Google Calendar sync.
Professional dashboardTeam and channel metrics: conversation volumes, response times and resolution.
Ads & social analyticsSpend, reach and results from your connected ad accounts, reported alongside conversation outcomes.
🔒Security
Data export (self-service)Download your contacts and conversations yourself, any time, without raising a ticket.
Two-factor authentication (2FA)A second verification step at sign-in, available to every user.
Role-based access controlOwner, admin and member roles, with a per-member permission matrix on top.
Per-number & per-channel inbox accessLimit each member to specific WhatsApp numbers or channels so teams only see their own conversations.
Phone number & email maskingCustomer contact details are shown masked to members who don't need them.
AI data protection (no-store / redaction)Zero-retention model processing and personal-data redaction, configured for your deployment.
Dedicated hostingYour own isolated deployment and database, in the region you choose.
📞Support & Success
Email supportReach the Veya team by email on any plan, with replies during business hours.
Priority supportYour tickets go to the front of the queue, with faster response targets than standard email support.
Onboarding program (RM 2,299 one-time)A guided setup: channels connected, templates approved, first workflows built with you. Included on Custom.Add-onAdd-on
Dedicated customer success managerA named Veya contact who knows your setup and checks in on adoption and results.
Custom SLAsContractual response and uptime commitments agreed for your deployment.

Add-ons

Expert onboarding

Guided setup — from channel connection to your first automations.

RM 2,299 one-time

WhatsApp API only

Hosted number, API and prebuilt workflows — no web app needed.

RM 249 per number / month

Workflow credits

Each workflow node or action run deducts credits.

$20 per 100K credits

No cold start

Faster responses with no initial delay on requests.

$29 /mo or $300 /year

Planning AI voice calls?

Voice AI is billed by usage on top of your plan. Estimate your monthly cost with the interactive calculator.

Open the Voice AI calculator

Automating order processing?

Work out what manual WhatsApp order handling costs you today, and the payback on automating it with an ERP-integrated AI agent.

Open the ROI calculator

Prices in MYR, excluding applicable taxes. WhatsApp conversation fees are billed by Meta at their published per-country rates. See how we protect your data on our Security page.