Getting Started
Installation & Setup
Complete setup guide for Veya
Account Setup
1. Sign Up
Visit app.veya.cloud and create your account:
- Enter your email address
- Create a password
- Verify your email
2. Organization Setup
After signing in:
- Create a new organization
- Choose your organization name
- Set your timezone
3. Team Members
Invite your team:
- Go to Settings > Team
- Click Invite Member
- Enter email addresses
- Assign roles (Admin or Member)
Channel Setup
WhatsApp Business API
Requirements:
- Meta Business account
- Verified business
- WhatsApp Business phone number
Setup steps:
- Navigate to Settings > Channels > WhatsApp
- Click Connect WhatsApp Business
- Log in to your Meta Business account
- Complete the verification process
- Select your WhatsApp Business phone number
Email (IMAP/SMTP)
Requirements:
- Email account with IMAP/SMTP access
- App-specific password (recommended)
Setup steps:
- Navigate to Settings > Channels > Email
- Click Add Email Account
- Enter server details:
- IMAP Host and Port
- SMTP Host and Port
- Username and Password
- Test the connection
Security
Two-Factor Authentication
We recommend enabling 2FA:
- Go to Settings > Security
- Enable Two-Factor Authentication
- Scan the QR code with your authenticator app
API Keys
Generate API keys for integrations:
- Go to Settings > API Keys
- Click Generate New Key
- Store your key securely (it won't be shown again)
Next Steps
- Inbox Features - Learn about the inbox
- Create Workflows - Automate your processes