Veya
Getting Started

Installation & Setup

Complete setup guide for Veya

Account Setup

1. Sign Up

Visit app.veya.cloud and create your account:

  1. Enter your email address
  2. Create a password
  3. Verify your email

2. Organization Setup

After signing in:

  1. Create a new organization
  2. Choose your organization name
  3. Set your timezone

3. Team Members

Invite your team:

  1. Go to Settings > Team
  2. Click Invite Member
  3. Enter email addresses
  4. Assign roles (Admin or Member)

Channel Setup

WhatsApp Business API

Requirements:

  • Meta Business account
  • Verified business
  • WhatsApp Business phone number

Setup steps:

  1. Navigate to Settings > Channels > WhatsApp
  2. Click Connect WhatsApp Business
  3. Log in to your Meta Business account
  4. Complete the verification process
  5. Select your WhatsApp Business phone number

Email (IMAP/SMTP)

Requirements:

  • Email account with IMAP/SMTP access
  • App-specific password (recommended)

Setup steps:

  1. Navigate to Settings > Channels > Email
  2. Click Add Email Account
  3. Enter server details:
    • IMAP Host and Port
    • SMTP Host and Port
    • Username and Password
  4. Test the connection

Security

Two-Factor Authentication

We recommend enabling 2FA:

  1. Go to Settings > Security
  2. Enable Two-Factor Authentication
  3. Scan the QR code with your authenticator app

API Keys

Generate API keys for integrations:

  1. Go to Settings > API Keys
  2. Click Generate New Key
  3. Store your key securely (it won't be shown again)

Next Steps